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Meeting #25
closed
AN
AN
4/11/26 Brainstorming
Meeting #25:
4/11/26 Brainstorming
Description
Summary
- Principles
- Guaranteed and consistent quality
- One-on-one, personable approach
- Service tailored to each client
- Radically-minimal overhead
- Ideas
- Apprenticeship program / Academy
- Structured referral program
- Contract exploration vs Subscription model
- Offer service in comparable tiers of specialty/expertise
- Ideas for generating revenue for cushion / leg-room
- Neighborhood walks
Next Steps
- Compare VOIP providers
- Setup VOIP
- Round-robin
- IVR menu
- Redesign website
- Lead form
- Referral form
- Start CF Models
- KPIs, Ratios, Unit Economics
- Financial review models
- Expenses, equipment, comparison of expenditures
- Micro-numbers
- Charging electric equipment out of home
- Milage-cost per customer
- Each customer has a comprehensive landscape plan, and a very comprehensive breakdown of costs (milage, electrical fees)
AN Updated by Amir Namin 4 days ago
- Status changed from New to Closed
AN Updated by Amir Namin 4 days ago
Additional Ideas:
- Contract buyouts
- Incentivized waitlist (capped based on apprenticeship, keep realistic to staffing realities)
- Joining waitlist locks in price if deciding to go with dynamic hourly rates.
- Staff availability changes can trigger waitlist popĀ
- Automated graceful rejection
- Brand will be quality.
AN Updated by Amir Namin 4 days ago
- Precedes Meeting #26: 4/12/26 Current v. Desired State added
AN Updated by Amir Namin 4 days ago
- Precedes deleted (Meeting #26: 4/12/26 Current v. Desired State)
AN Updated by Amir Namin 3 days ago
- Status changed from Closed to Resolved
AN Updated by Amir Namin 3 days ago
- Status changed from Resolved to Closed
AN Updated by Amir Namin 3 days ago
- Related to Meeting #26: 4/12/26 Current v. Desired State added
- Related to Task #27: Compare VOIP Providers added
- Related to Task #28: Setup VOIP added
- Related to Task #29: Redesign website added
- Related to Task #30: Start Financial Models added
- Related to Task #31: Financial Review Models added
- Related to Task #32: Micro-numbers added
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