Hardy Bloomers

Summary

• Principles
  • Guaranteed and consistent quality
  • One-on-one, personable approach
  • Service tailored to each client
  • Radically-minimal overhead
• Ideas
  • Apprenticeship program / Academy
  • Structured referral program
  • Contract exploration vs Subscription model
  • Offer service in comparable tiers of specialty/expertise
  • Ideas for generating revenue for cushion / leg-room
    • Neighborhood walks

Next Steps

• Compare VOIP providers
• Setup VOIP
  • Round-robin
  • IVR menu
• Redesign website
  • Lead form
  • Referral form
• Start CF Models
  • KPIs, Ratios, Unit Economics
• Financial review models
  • Expenses, equipment, comparison of expenditures
• Micro-numbers
  • Charging electric equipment out of home
  • Milage-cost per customer
• Each customer has a comprehensive landscape plan, and a very comprehensive breakdown of costs (milage, electrical fees)